Customer Testimonials & Feedbacks

Please leave us some feedback regarding your experience with iGoneMobile.com. Your feedback will be reviewed to help us improve our service and support.

Name: - Date: 4/28/2007 10:56:00 PM - Order: Great service. Verizon does not supply the driver with the phone! They want you to pay $$ for it, along with a cable you may already have. So I downloaded the software from your site.Page https://www.igonemobile.com/downloads/index.aspxSays:Verizon V Cast Music Essentials Software Download. Software to transfer MP3, data, picture files from phone to computer. However, one can only transfer music, at least on the Motorola MOTOKRZR K1m. Verizon has locked out transferring pictures via USB. You have to pay them $0.25/pic to upload to some Web site then download to your computer, or physically remove the memory card and put it in a reader to download your pictures from a KRAZR.Stan HendryxSunnyvale, Californiastan@hendryxassoc.comUSA

Name: John Walker - Date: 3/7/2007 10:25:00 AM - Order: Thank you for working with me to find the correct battery for my phone. I originally ordered the incorrect battery and you guys were great in allowing me to return the first battery in exchange for the correct one. Great service - great prices. I'll order from you again.

Name: william waters - Date: 3/5/2007 5:14:00 PM - Order: 265064 We thank you for the professional way you handled the "problem" we encountered. It is a pleasure to do business with people like you.SincerelyBW Lewiston NY

Name: Kevin Roux - Date: 3/5/2007 12:34:00 PM - Order: 306037 The product I bought here was the cheapest of all the online distributers, and was shipped immediately. All contacts I had with their service team were professional, and everything was resolved ASAP.

Name: Aleshea Nobles - Date: 2/28/2007 5:55:00 AM - Order: 27380 Although it took 7 days to get my order shipped due to a lost packing slip, it was shipped. I contacted the customer service and they responded in a timely matter and took care of the problem while explaining the information. I am unclear though as to why there isn't a way to find out whos order has not been taking care of if something like this happens. Because they did not know whos slip was missing I recieved no kind of communication and I waited just in case it was an unupdated site. Therefore my package was shipped by the time it should of been to me. I am unaware at the moment if that will be taken care of with faster shipping due to the mistake, but if it isn't, I will probably never shop through this site again. I should not have to wait up to another week due to a mistake by the warehouse, however unforseeable as it was. If I am able to recieve my package in just a day or so, then I will know that my buisness is important to the site and I will come back if I ever need anything that is on igonemobile. I think the most irritatingthing is that it was all over a 12 dollar pair of headphones for my cell.

Name: Tom Vernon - Date: 2/21/2007 10:29:00 AM - Order: 294174 To Whom It May Concern:I just want to take the time to send a note of gratitude for the wonderful customer service I received recently, after a purchase at I-GoneMoble. I have never before been treated with such respect and courtesy from an on-line business, as I have from I-GoneMobile...and I shop online all the time...After a slight mix up in the order, I contacted the company, and was surprised to actually be speaking to the owner. It was Valentines day, and he was just closing up to leave, and heading out the door - on his way home to his wife when I called. (Remember, it was Valentines day.) He very patiently listened as I explained what happened, and was genuinely concerned about the mix up.Not wanting to rush me, and even though it was the end of the day - (Valentimes day), he stayed...taking the time to help me. He immediately took care of the situation, and promised a quick delivery on a followup replacement order. A few days later, I had that order in my hands! Right now, I'm in shock! I never would have expected that level of customer service from anyone or any company - let alone on Valentines day.I can't say enough about how much I appreciate the extra effort, courtesy and consideration that was extended to me - especially since this was my very first purchase with this company. Other businesses would certainly benefit from the example presented here, as Kelvin and his staff at I-GoneMobile have made quite an impression, and a repeat customer out of me.Thank you again very much Kelvin for your kindness and great customer service. Oh...and yes...you've got the best prices and selection too! Cheers to you and all of your staff, and here's wishing you all the best for continued success in your business. After what I've experienced, I'm sure you'll have no problem. In my opinion...I-GoneMobile is the BEST!Warm Regards,Tom VernonRadio/Television/Film Producer

Name: Dov - Date: 2/14/2007 4:36:00 PM - Order: 293049 thank you very much for understanding me and addressing the problem, greatly appreciated!

Name: EJ - Date: 2/14/2007 4:35:00 PM - Order: 292138 Hello, I just wanted to say thank you very much for taking care of my issues so quickly! It has been a joy doing business and I am recommending all my friends to you. Thanks again!

Name: Paul - Date: 2/14/2007 4:34:00 PM - Order: 290836 G'day there, Thanks for the rapid and accurate response. I am now a very happy customer :-)

Name: Jaclyn - Date: 2/14/2007 4:33:00 PM - Order: 291081 ok, thanks for the quick reply! as soon as I get it, I will be very greatful and leave you an excellent feedback.. again, thank you and I do appreciate it.. best regards, thanx

Name: Danny - Date: 2/14/2007 4:32:00 PM - Order: 292621 goods thanks for the great customer concern i'll be sure to keep a note of how you value your customers

Name: John - Date: 2/14/2007 4:32:00 PM - Order: 287048 Thank you so much for providing great customer service.

Name: Wayne - Date: 2/14/2007 4:31:00 PM - Order: 260653 I received the travel charger today. It fits my phone perfectly. Thank you for your great customer support! I will not hesitate to purchase from you again and will say so in my feed back.

Name: Amy - Date: 2/14/2007 4:30:00 PM - Order: 272286 I just wanted to say that eventhough I canceled my order due to the Pink Moto Q cases being on back order, I was very pleased with your customer service. I was also very pleased with the purple Naztech Ikon Moto Q case. I will definitely be ordering from Igonemoble in the future. I work at Cingular Wireless and I have and will continue to refer my customers to your website for their cellphone accessories. Thank you very much for all your assistance.

Name: michael - Date: 2/14/2007 4:27:00 PM - Order: 275134 Just wanted to let you know that your company was one of the most pleseant experiences I have had buying through the net. The order came quickly, when ther was an ordering error(my fault) you replaced the item quickly with out any hassle. I will reccomend you to my friends and will use you again. Just thought I say thanks. You do it right!